We're here to help — with comfort, care, and clarity.
Whether you have a question about sizing, shipping, returns, or just want to say hello, we’re always happy to hear from you.
For all inquiries, please email us at: help@softthreads.co (alternatively, you may reach out to us on our IG)
(Excludes public holidays)
We aim to respond within 1–3 business days, but we’ll often get back to you sooner.
