- At Soft Threads, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.
- When you browse or shop with us, we may collect information such as your name, email address, shipping and billing addresses, and payment details. If you choose to create an account, we may also collect your login credentials and purchase history. We may also collect technical data such as your IP address, browser type, and site usage behavior to help enhance your experience.
- We use this information to process and fulfill your orders, provide customer support, send order-related updates, and—with your consent—share news or promotions we think you’ll enjoy. Your information helps us improve our services and personalize your shopping experience.
- You may update or request to delete your personal information at any time. We never sell your personal data. Any information we do share is only with trusted third-party partners—such as payment processors, shipping carriers, and analytics providers—and only as needed to fulfill your order or support our operations. These partners are required to handle your data securely and responsibly.
- From time to time, we may update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. Any updates will be published on this page with the revised effective date.
If you have any questions about your privacy or personal data, please reach out to us at help@softthreads.co.